5 Ways to Improve your Restaurant Rating
Are you always wondering how few restaurants manages to get rated between 4–5 STAR while you are not?
Always remember, Customers gravitate towards the overall experience you provide, nothing else matters. Hence, it makes a significant first impression when you go that extra mile to ensure amazing customer service, food quality and ambience.
Here’s a secret sauce to ensure you achieve operational excellence and stay on top of the game!
Never fail to impress your customer for the first time!
The reason why first impressions are so important is that they last well beyond that moment.
To sweep your customers off their feet for the first time means providing something extraordinary that they can’t stop hover over.
Get your checklist right
Put together a solid checklist for your employees to follow on a day to day basis. And constantly revise your checklist by analyzing what’s working and what’s not.
It is important to keep a track of your progress and analyze it for constant improvement.
Solid data to visualize your everyday operations data is all you need to ensure excellence over the time.
You heard it right! Research states 78% of Customers say they are likely to complain about any negative customer service experience they have dealt with and not return if they are left unheard. People have zero tolerance for mistakes as they come to restaurants to unwind. So, ensure excellent customer service always!
Train your employees!
Train your employees to meet your customer expectations and stand tall among your competitors. Conduct training sessions for employees on a regular basis, and update them with the trends in the industry.
How OurEye.ai can help?
OurEye’s Virtual Auditor comes to work everyday to monitor your business operations. OurEye will assess the potential Safety hazards, Quality threats, and Hygiene issues on a day to day basis and provide you the solid data on your custom made dashboard in real-time.
Visit our website to learn more about us: OurEye.ai